Frequently asked questions

Everything worth knowing about NLP Touch — the AI psychologist + NLP coach app.

The basics

What is NLP Touch?
NLP Touch is an AI psychologist + NLP coach in your phone. It combines artificial intelligence with neuro-linguistic programming techniques for emotional support. Type or talk by voice in 11 languages. Available 24/7, fully anonymous.
Is the AI psychologist free?
Yes — 5 free messages every day, enough for a short session. For unlimited conversations and voice mode, credit packs start at $5.99. No subscriptions: buy and use.
What is NLP?
NLP (Neuro-Linguistic Programming) is a set of psychological techniques for shifting how you think — reframing, anchoring, belief work. NLP Touch applies these techniques in the conversation. Read the full guide →
Can AI replace a real psychologist?
No. The AI psychologist is a tool for daily support, not a replacement for a professional. For serious matters (depression, suicidal thoughts, trauma) please reach out to a licensed specialist. NLP Touch is great for: anxiety, stress, sleep, talking it out, and getting clarity.

How it helps

How does the AI help with anxiety?
It uses NLP techniques: reframing to see the situation differently, anchoring to call up calm on demand, belief work to address what's underneath the anxiety. The act of putting it into words also reduces the pressure.
What if I can't sleep because of racing thoughts?
Open NLP Touch and tell it what's bothering you. The AI helps you sort the thoughts, apply reframing, and ease the tension. Many users say after 10–15 minutes the spinning slows and sleep gets easier.
Will it help with relationship problems?
Yes. The AI helps you sort your feelings, see things from your partner's side, spot your own patterns, and prepare for hard conversations. It's not a replacement for a couples therapist, but for talking it out and getting perspective — it works.

Privacy and safety

Are my conversations private?
Yes — fully. We don't sell data, don't use it for ads, don't share with third parties. You can delete everything anytime. Conversations are anonymous — even we don't know who you are.
Who can see my messages?
Only the AI. Humans don't read your conversations. Messages go to an AI provider (OpenAI) for response generation, but aren't stored there or used for training.
How do I delete my data?
In the app: Profile → Delete account. Or email support@nlptouch.com with subject "Data Deletion Request". We process within 30 days. Details →

Features

How does voice chat work?
Tap the mic and talk. The AI transcribes, processes, and responds in voice. Like a real conversation. Voice mode works in 7 languages: English, Russian, Turkish, Spanish, French, German, Chinese.
What languages are supported?
Text: 11 languages — English, Russian, Azerbaijani, Turkish, Spanish, French, German, Chinese, Danish, Swedish, Norwegian. Voice: 7 languages.
Does the AI remember our conversations?
Yes. NLP Touch has long-term memory. The AI remembers what you talked about before, your goals, your patterns. So you continue the work session-to-session instead of starting from zero.

Payment

How much does full access cost?
Credit packs: Starter $5.99 (150 credits), Basic $12.99 (400 credits), Pro $29.99 (1000 credits). Text = 1 credit, voice = 2 credits. Credits last 30 days. Pricing details →
Are there subscriptions?
No subscriptions. Buy a credit pack once and use it. No auto-charges. When credits run out, buy more if you want.
Can I get a refund?
Refunds go through Apple App Store. Contact Apple support to request one. We don't block refunds on our side.

Still have questions?

Email us — or just try it. Five messages a day, free.