Frequently Asked Questions
Everything you want to know about NLP Touch
📌 General Questions
What is NLP Touch?
NLP Touch is an AI therapist and NLP coach in your phone. The app uses artificial intelligence and neuro-linguistic programming (NLP) techniques for psychological support. You can type or talk using voice in 11 languages. Available 24/7, completely anonymous.
Is AI therapist free?
Yes! Every day you get 5 free messages. That's enough for a short session. For unlimited conversations and voice sessions, packages start at $5.99. No subscriptions — buy once and use.
What is NLP?
NLP (Neuro-Linguistic Programming) is a set of psychological techniques for changing thinking: reframing, anchoring, belief work. NLP Touch uses these techniques in every conversation. Learn more about NLP →
Can AI replace a real therapist?
No. AI therapist is a tool for daily support, not a replacement for a professional. For serious issues (depression, suicidal thoughts, trauma), please see a licensed professional. NLP Touch is great for: anxiety, stress, insomnia, venting, sorting out thoughts.
🧠 How AI Helps
How does AI help with anxiety?
AI uses NLP techniques: reframing helps see the situation differently, anchoring teaches you to summon calmness, belief work eliminates root causes of anxiety. Plus, simply talking through problems reduces tension.
I can't sleep because of thoughts. Will AI help?
Open NLP Touch and tell it what's bothering you. AI will help analyze your thoughts, apply reframing, reduce tension. Many users say that after 10-15 minutes talking with AI, they fall asleep easier — thoughts stop racing.
Can AI help with relationship problems?
Yes. AI helps: understand your feelings, see the situation from your partner's perspective (reframing), identify your behavior patterns, prepare for difficult conversations. Of course, AI won't replace a couples therapist, but it's great for venting and getting a different perspective.
🔒 Privacy & Security
Are my conversations private?
Yes, completely. We don't sell data, don't use it for ads, don't share with third parties. You can delete all data anytime. Communication is anonymous — even we don't know who you are.
Who reads my messages?
Only AI. Real people don't read your conversations. Messages are processed by the AI provider (OpenAI) to generate responses, but they're not stored there or used for training.
How do I delete my data?
In the app: Profile → Delete Account. Or email support@nlptouch.com with subject "Data Deletion Request". We'll delete everything within 30 days. Learn more →
🎤 Features
How does voice chat work?
Press the microphone and speak. AI recognizes your speech, processes it, and responds with voice. It's like talking to a real person, except AI never judges and always listens.
What languages are supported?
Text: 11 languages — Russian, English, Azerbaijani, Turkish, Spanish, French, German, Chinese, Danish, Swedish, Norwegian. Voice: 7 languages (Russian, English, Turkish, Spanish, French, German, Chinese).
Does AI remember our previous conversations?
Yes! NLP Touch has long-term memory. AI remembers what you talked about before, your goals, problems, progress. This allows you to continue working on yourself from session to session, not start from scratch every time.
💳 Pricing & Payment
How much do credit packages cost?
Credit packages: Starter $5.99 (150 credits), Basic $12.99 (400 credits), Pro $29.99 (1000 credits). Text message = 1 credit, voice = 2 credits. Credits valid for 30 days. More about pricing →
Is there a subscription?
No subscriptions! Buy a credit package once — use it. No automatic charges. When credits run out — buy more if you want.
Can I get a refund?
Refunds are processed through Apple App Store. Contact Apple support if you need a refund. We don't block refunds on our end.
Still have questions?
Just download NLP Touch and ask AI directly. 5 free messages every day.